Rug Acceptance form

and liability waiver

Our pledge is to provide you expertise and workmanship consistent with industry standards of care, combined with results that may be limited by the conditions and cleaning situation we encounter. The cleaning situation we encounter may include, but is not limited to, stubborn pet stain and odor issues; food and beverage stains; paint, glue, or dye stains; pervasive mold or mildew; wear and tear (fibers and/or materials weakened by age, chemical, or insect damage, degraded adhesives, etc.); home or professional cleaning agents; water or sun damage; compromised materials and/or dyes; or other manufacturer- or use-related factors.

Although we exercise care in minimizing factors that may result in sub-par results and/or damage to the extent reasonably possible, your signature below indicates that you understand that the cleaning service performed carries risks. Those risks include but are not limited to shrinkage or stretching; fugitive or migrating dyes; materials that bleed; bleached spots, sun or other forms of fading; cellulosic browning; texture change; ripped or torn materials; permanent discoloration or stains; detergent or spotter damage or residue; odor changes (including worsening odor problems post-treatment); and any and all reactions to the cleaning agents employed by Mr. Steam personnel.

We also cannot guarantee that long-standing stains, including and without limitation to traffic stains, food stains, and other “messes” will be completely removed or significantly improved.

With regard to pet stain and pet odor treatment and removal we CANNOT guarantee 100% pet odor and pet stain removal.


Release of Liability

I have read the above statements and understand the risk involved in processing my items. I understand that this is not a comprehensive list of risks and other unforeseen occurrences are possible and may have not been stated. I release the Clean Taos Inc. and any subcontractor from any and all liability for processing my items. I have completely read this form and understand the risk. By signing below I agree to assume all liability. I understand that in the event that one or more of possible risks occurs that I am not entitled to compensation except for the cost of the cleaning service.